Capability guide

Rosi Calls.

Rosi can place short phone calls for you, such as passing on a message or booking a table, from your own Telnyx number. You ask for the call; when Rosi needs your calling account, it sends a secure Rosi link to connect it.

You need A Telnyx account with an active phone number.
How you connect Through a secure Rosi link, the first time you ask for a call.
Works best for Short calls with a clear goal and a known number to call.
Overview

What Rosi Calls uses

Your calling account

Rosi uses your own Telnyx account. Calls and charges belong to that account.

Your number

Rosi calls from your active Telnyx number, not from a shared Rosi phone line.

A connected account

Your Telnyx account is connected the same way as other Connected Apps: through a secure Rosi link when it is first needed.

The conversation

You ask for the call and get the result in the same conversation.

Step by step

How to make your first call

1

Have a Telnyx account with an active number

Rosi calls from your own Telnyx number, so you need a Telnyx account with an active phone number that can place outbound voice calls. Buying and activating the number happens in Telnyx.

2

Ask Rosi to make a call

Describe the call in plain language: who to call and what the call is for. There is no separate setup screen to fill in first.

3

Open the secure Rosi link

The first time, Rosi replies with a secure Rosi link to connect your calling account. Open it, review the connection, and follow the steps to connect your Telnyx account.

4

Return to the conversation

Once your account is connected, Rosi continues the call you asked for and reports back in the same conversation. Later calls use the same connection.

First call

Start with something simple

Try a short request with a clear goal, such as:

  • call my wife and tell her I'll be 20 minutes late
  • call Luigi and book a table for 2 tomorrow at 3pm

Rosi places the call, follows it until it ends, and reports the result back in the same conversation.

Common issues

What to check if a call does not start

Rosi asks you to connect again

The connection was not finished or has expired. Open the newest link Rosi sent and complete the steps.

No active phone number

Check in Telnyx that your number is active and can place outbound voice calls.

The call cannot start

Check that your Telnyx account and number support the country you are calling.

You want to disconnect

Calling uses a connected account, so you can remove it like other Connected Apps or revoke access in Telnyx.